Terms & Conditions

We expect one to read our terms and condition regarding disclaimers, shipping and delivery, return exchange and refund and privacy policy and to comply with them while placing an order


Use of www.nandiniagarwalchikankari.com and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights, including www.nandiniagarwalchikankari.com’s Software and all HTML and other code contained in this Site. Any violation of our trademarks will be liable for legal action.  

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.nandiniagarwalchikankari.com or its content suppliers. The compilation of all content on this site is the exclusive property of www.nandiniagarwalchikankari.com. All software used on this Site is the property of www.nandiniagarwalchikankari.com or its software suppliers.

We are legal proprietary firm named Starcrafts which owns Nandini Agarwal Chikankari trademark to sell garments and other goods under this brand name and are liable to GST. We also have proper documentation like the IEC and others for international shipping.


  • Delay in Delivery- Please note that we try our best in ensuring that the product reaches you within time. We expect our customers to bear with us in any case of delay in delivery as all our garments are hand embroidered and last-minute hick ups sometimes are unavoidable because of human reasons. One thing is that we do not compromise on quality and that sometimes challenges us in chasing timelines. We have tied up with several third-party vendors for deliveries and in case of delay from a third party, we do not take any responsibility. 
  • Variation in Embroidery- The garments might look just a little different from the one shown in the sample shoot as Chikankari is a hand embroidered art and every karigar has a slightly different hand. We will satisfy the customer with a reasonable justification and sort out the issue if there is something which does not come in range of our standards of embroidery. We appreciate customer feedback and strive to give better service by each order, for any grievances related issues please write to us at sales.starcrafts@gmail.com . You will hear from us within 48 hours.
  • Colours- The colours on the website might look just a little bit different than the actual garment colours as for the photoshoot lighting effects.
  • International Deliveries- In case of international deliveries, the product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.
  • Purchase from other Stockists-Any issue regarding a purchase from any other stockists/multi-designer stores should be sorted out under their guidelines with their team, we will not be liable to any claims if the sale is not directly through us. 
  • Fit of Garment- The fit of our products may vary on the cut, fabric and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.


Please read our return and exchange over here.

For any assistance, please write to sale.starcrafts@gmail.com or call 998731171 with your issue along with images and order number. You will hear back within 48 hours.